1. Information We Collect

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We may collect the following types of information when you use our virtual assistant services:

• Personal Information: Name, email address, phone number, and other contact details.

• Payment Information: Credit card or other payment information when you book a service.

• Usage Data: Information about how you use our services, including interactions with our virtual assistants.

• Device and Log Data: IP address, browser type, and other technical data collected when you access our services.

• Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance your experience and collect usage data.

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2. How We Use Your Information

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We may use the information we collect for the following purposes:

• Providing and maintaining our virtual assistant services.

• Processing transactions and payments.

• Personalising your experience and improving our services.

• Communicating with you, including customer service and support.

• Analysing usage trends and preferences.

• Complying with legal obligations.

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3. Information Sharing

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We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

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4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

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5. Your Choices and Rights

You have the right to:

• Access and update your personal information.

• Object to the processing of your information.

• Request the deletion of your information, subject to legal requirements.

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6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

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7. Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at hello@coastaladminsolutions.com

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By using our virtual assistant services, you agree to the collection and use of information in accordance with this Privacy Policy.

 

Conclusion

Protecting your privacy is of utmost importance to us. We strive to be transparent about how we collect, use, and protect your information. By using our virtual assistant services, you trust us with your information, and we are committed to earning and maintaining that trust.