Coastal Admin Solutions
Experienced, flexible support to keep your business running smoothly.
At Coastal Admin Solutions, I provide reliable, tailored administrative support to busy business owners and professionals who need an experienced extra pair of hands behind the scenes.
With more than 20 years of experience across administration, customer service, sales, retail and e-commerce, I now support businesses across a diverse range of industries, including allied health, e-commerce, retail, professional services and small business.
From customer and client communication, scheduling, invoicing and document preparation to e-commerce support, website updates, social media, systems and general administration, I can step into your business and take care of the day-to-day tasks that take you away from the work that matters most.
I understand that every business operates differently, which is why my support is flexible and tailored to what you need, whether that's a few hours of ongoing assistance each week, help getting your systems and processes organised, or additional support during particularly busy periods.
Less time on admin. More time to focus on your business.
TESTIMONIALS
Hayley is incredibly quick, responsive, and so, so adaptable. No matter how chaotic things get on my end (which is literally all the time), she just jumps in and gets it done - fast. Having 3 businesses, Hayley literally does a bit of everything and anything and will always handle it without fuss. She’s a huge asset to me & my businesses and honestly, I’d be completely lost without her. I cannot recommend Hayley enough. :)
Aimee Floyd - Foundational Minds; POSU; Reformer Revolution
Hayley is a wonderful support to our business, primarily managing customer service and helping ensure our customers always felt heard, valued, and cared for. She communicates with customers in a timely, professional, and genuinely kind manner, handling everything from product enquiries and order issues to returns and exchanges with patience and empathy. I always felt confident knowing our inbox was in her hands. Hayley is reliable, organised, and proactive, often identifying potential issues before they became problems. Her attention to detail and commitment to providing excellent customer experiences made a real difference to both our customers and our team. I would highly recommend Hayley to any business looking for a capable, trustworthy, and customer-focused VA.
Toni - Sheila May Swim
Hayley has been an absolute asset to our team. Her can-do attitude and willingness to take on any task with enthusiasm are unmatched. No matter the challenge, Hayley jumps right in, using her initiative and thinking outside the box to find creative solutions. She’s always proactive and reliable, and her attention to detail is second to none. Having her as part of our team has truly been a blessing, and I can’t recommend her highly enough as a virtual assistant
Kirsty - Kirsty & Co